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Terms & Conditions

By booking a reservation at our business, you accept the following terms of use:

01

Final Payment

The final payment must be made according to the selected method of payment.

02

Securing a Reservation

To secure the reservation, the customer must pay the full amount or a 30% deposit of the total amount.

03

Cancellation & Refund

In case of cancellation within the specified deadline in the refund policy, a refund will be issued based on the applicable terms.

04

Advance Booking

Reservations must be made at least 48 hours before the scheduled start date of the service.

05

Free Waiting Time

Free waiting time of 30 minutes at the airport and 15 minutes at other locations such as hotels and ports.

06

Additional Waiting Charge

Each additional hour of waiting beyond the free period is charged an additional €40.

Questions about our terms?

Don't hesitate to reach out — we're happy to clarify anything.

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